Please use Restart and Backup script to stop and restart SMA suite when you are doing upgrade or need restart your cluster.Suite Update By leveraging Backup and restore functions, you can easily update SMA suite from 2017.11 to 2018.02 now.These scripts will ease your recovery procedure. Backup and Restore script, in additional to the documentation, we provide a set of script to help you more easily backup and restore Suite when there is a need.Please get the Packer and Cloudformation scripts to start your AWS deployment! There are multiple contents provided in this release to help you deploy Service Management in your preferred environment and mode, ease your administrative effort and accelerate your business realization. Welcome to Service Management Automation 2018.02 release!